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Wayfair Account Manager Jobs

Warehouse Worker Wayfair Jobs
By Wayfair At , Manassas, 20109, Va $17 an hour
Work effectively with peers and managers
Assistance for Individuals with Disabilities
Biweekly pay (Fridyas) and OT pay for anything over 40 hours!
Referral bonuses starting at $150
Dozens of discounts and perks with partners!
Unload furniture orders which will require manually moving large, heavy goods and staging them

Are you looking for a challenging and rewarding role in account management? We are looking for an experienced Account Manager to join our team at Wayfair. You will be responsible for managing relationships with our customers, providing excellent customer service, and ensuring customer satisfaction. If you are an organized, detail-oriented individual with strong communication and problem-solving skills, this could be the perfect opportunity for you!

Overview The Wayfair Account Manager is responsible for managing customer accounts and providing excellent customer service. This position requires strong communication and organizational skills, as well as the ability to build relationships with customers. The Account Manager will be responsible for managing customer accounts, responding to customer inquiries, resolving customer issues, and providing customer support. Detailed Job Description The Wayfair Account Manager is responsible for managing customer accounts and providing excellent customer service. The Account Manager will be responsible for managing customer accounts, responding to customer inquiries, resolving customer issues, and providing customer support. The Account Manager will also be responsible for developing and maintaining relationships with customers, ensuring customer satisfaction, and providing customer feedback to the company. The Account Manager will also be responsible for ensuring that customer orders are processed accurately and on time. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build relationships with customers
• Ability to manage customer accounts
• Ability to resolve customer issues
• Ability to provide customer feedback
• Ability to process customer orders accurately and on time
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of Wayfair products and services
Job Experience
• At least two years of customer service experience
• Experience in customer relationship management (CRM) systems
• Experience in managing customer accounts
Job Responsibilities
• Manage customer accounts
• Respond to customer inquiries
• Resolve customer issues
• Provide customer support
• Develop and maintain relationships with customers
• Ensure customer satisfaction
• Provide customer feedback to the company
• Process customer orders accurately and on time