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Visitor Services Representative Jobs in Washington

Fbi Historical Sme / Visitor Services Representative /Top Secret
By DAWSON At , Washington, 20005 $60,000 - $70,000 a year
Knowledge of office management systems and procedures
Excellent time management skills and ability to multi-task and prioritize work
Collaborate and assist with coordination of tours (large groups, student trips, and VIPs) by communicating with FBI Experience Operations Manager.
Minimum of 1 year of experience and demonstrated strong skills in public speaking and verbal communication
Assist The FBI Experience by providing VSR services Monday through Friday, during regular business core hours: 8:00 a.m. – 5:00 p.m.
Provide a welcoming, memorable, and interactive experience for the general public.
Visitor Services Assistant Jobs
By US National Park Service At , Friday Harbor, 98250, Wa $18.06 - $23.48 an hour
If you are relying on your education to meet qualification requirements:
Meet Selective Service Registration Act requirement for males.
College transcripts, if qualifying based on education.
You will be evaluated for this job based on how well you meet the qualifications above.
Appointment subject to background investigation and favorable adjudication.
Complete the initial online assessment and USAHire Assessment, if required.

Are you passionate about providing excellent customer service? We are looking for an enthusiastic Visitor Services Representative to join our team and help create a welcoming and enjoyable experience for our visitors. If you have a friendly and outgoing personality, excellent communication skills, and a passion for helping others, we want to hear from you!

Overview Visitor Services Representatives are responsible for providing excellent customer service to visitors of a variety of organizations. They are the first point of contact for visitors and are responsible for greeting them, providing information, and assisting with any inquiries. Detailed Job Description Visitor Services Representatives are responsible for greeting visitors, providing information, and assisting with inquiries. They must be knowledgeable about the organization and its services, and be able to answer questions and provide directions. They must also be able to handle any complaints or issues that may arise. They must be able to handle cash transactions, and provide accurate change. They must also be able to maintain a professional appearance and demeanor at all times. Job Skills Required
• Excellent customer service skills
• Knowledge of the organization and its services
• Ability to answer questions and provide directions
• Ability to handle cash transactions
• Ability to maintain a professional appearance and demeanor
• Ability to handle complaints and issues
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of cash handling procedures
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of cash handling procedures
• Knowledge of the organization and its services
Job Experience
• Previous customer service experience
• Previous cash handling experience
Job Responsibilities
• Greet visitors and provide information
• Assist with inquiries
• Handle cash transactions
• Maintain a professional appearance and demeanor
• Handle complaints and issues
• Provide accurate change