Virtual Receptionist Jobs
By Smith.ai At Los Altos, CA, United States

Work 100% remote, working in the convenience of your home

Are you looking for a job that allows you to work from the comfort of your own home? Become a Virtual Receptionist and join a growing team of professionals who provide exceptional customer service to clients around the world! With flexible hours and competitive pay, this is the perfect opportunity to start a career in the virtual world.

A Virtual Receptionist is a customer service representative who provides customer service and administrative support remotely from a home office or other remote location.

What is Virtual Receptionist Skills Required?

• Excellent customer service skills
• Professional telephone manner
• Ability to multitask
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite
• Ability to work independently
• Strong organizational skills
• Ability to handle confidential information

What is Virtual Receptionist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures

What is Virtual Receptionist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Knowledge of computer systems and software

What is Virtual Receptionist Experience?

• Previous customer service experience
• Previous experience working remotely

What is Virtual Receptionist Responsibilities?

• Answer incoming calls and respond to customer inquiries
• Provide customer service support
• Process customer orders and payments
• Schedule appointments and meetings
• Maintain customer records
• Handle customer complaints
• Follow up with customers to ensure satisfaction
• Perform data entry and filing tasks
• Update customer information in the database