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Virtual Customer Care Professional Jobs in Illinois

Customer Care Professional Jobs
By illumifin At , Eden Prairie, 55344
Education: Associate's Degree or Bachelor's Degree in Business Administration.
1-2 years of prior geriatric and/or mental health nursing and assessment experience.
Work From Home (WFH) Employees must have high speed internet connectivity and an analog or digital phone line.
Monitor Requirements: 1680 x 1050 Resolution
Phone that has headset connection capabilities
Proficient in basic computer software with the ability to troubleshoot basic computer issues, including Microsoft Office Suite.
Virtual Customer Care Representative
By Lennar Homes At , Charleston, 29405, Sc
Advanced knowledge of scheduling, budgeting and document management.
Strong organizational, time management, analytical, problem solving, and mediation abilities.
Capture detailed information utilizing AR remote assistance software and effectively document customer concerns for service scheduling.
Minimum 2 years customer or field service experience required or equivalent, preferably with a homebuilder
Ability to communicate clearly and attentively with diverse audiences via a remote setting.
Knowledge of Salesforce a plus.
Customer Care Professional Jobs
By illumifin At , Eden Prairie, 55344, Mn
Strong written and verbal communication skills; is familiar with business and phone protocols.
Excellent organization and detail orientation skills with the ability to meet established deadlines.
Minimum of one year customer service experience working in a fast-paced, ever-changing call center environment.
Previous experience working in an insurance or financial services environment is preferred but not required.
High school diploma or GED required.
Proficient with MS Windows environment, including MS Word.

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Virtual Customer Care Professional to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

A Virtual Customer Care Professional is a customer service representative who works remotely from home or another location outside of the office. They provide customer service and support to customers via phone, email, chat, and other digital channels.

Detailed Job Description:

Virtual Customer Care Professionals are responsible for providing excellent customer service and support to customers. They must be able to handle customer inquiries, complaints, and requests in a professional and timely manner. They must be able to troubleshoot customer issues and provide solutions. They must be able to provide accurate and up-to-date information to customers. They must be able to maintain customer records and provide feedback to management.

What is Virtual Customer Care Professional Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Proficiency in computer applications and software
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Virtual Customer Care Professional Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Proficiency in computer applications and software

What is Virtual Customer Care Professional Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software and applications
• Knowledge of customer service policies and procedures

What is Virtual Customer Care Professional Job Experience?

• Previous customer service experience
• Previous experience working remotely
• Previous experience working with customer service software and applications

What is Virtual Customer Care Professional Job Responsibilities?

• Respond to customer inquiries, complaints, and requests in a timely manner
• Troubleshoot customer issues and provide solutions
• Provide accurate and up-to-date information to customers
• Maintain customer records and provide feedback to management
• Follow customer service policies and procedures
• Monitor customer service performance metrics