Vip/Concierge Agent Lead
By Yahoo At United States
The VIP/Concierge Team is committed to a superior customer experience through advocacy, integrity, and trust.
Title: VIP/Concierge Executive Escalations Agent
Assist users with a wide variety of account or product-related issues
Increase responsiveness and response time.
Empower VIP/Concierge Agents to solve more issues by providing a more extensive product and process training.
Develop VIP/Concierge Feedback Programs based around top contact drivers in order to drive improvement.
Vip/Concierge Agent Jobs
By Yahoo At United States
The VIP/Concierge Team is committed to a superior customer experience through advocacy, integrity, and trust.
Title: VIP/Concierge Executive Escalations Agent
Assist users with a wide variety of account or product-related issues
Increase responsiveness and response time.
Empower VIP/Concierge Agents to solve more issues by providing a more extensive product and process training.
Develop VIP/Concierge Feedback Programs based around top contact drivers in order to drive improvement.
Vip Reservations Agent Jobs
By Rocco Forte Hotels At United States
Be knowledgeable and up-to-date on all hotels, their facilities, services and destinations.
Promoting our existing Rocco Forte Knights exclusive offers as well as other brand promotions.
Previous experience in the travel industry preferred.
Previous experience representing/selling villas and/or private residences recommended.
Experience in CRM especially Opera & Opera Cloud preferred.
Versatile, flexible – able to manage criticism and conflict effectively

Are you looking for a job that offers a unique opportunity to be part of a VIP team? We are looking for a VIP Reservations Agent to join our team and provide exceptional customer service to our VIP guests. As a VIP Reservations Agent, you will be responsible for handling all incoming reservations and inquiries, ensuring that all guests receive the highest level of service. If you are passionate about providing excellent customer service and have a keen eye for detail, then this is the job for you!

Overview:

A VIP Reservations Agent is responsible for providing excellent customer service to VIP guests and ensuring that their reservations are handled in a timely and efficient manner. They must be knowledgeable about the hotel’s services and amenities, as well as the local area, in order to provide guests with the best possible experience.

Detailed Job Description:

A VIP Reservations Agent is responsible for providing excellent customer service to VIP guests. They must be knowledgeable about the hotel’s services and amenities, as well as the local area, in order to provide guests with the best possible experience. They must be able to handle reservations in a timely and efficient manner, and must be able to answer any questions guests may have. They must also be able to provide guests with information about the hotel’s services and amenities, as well as the local area.

What is Vip Reservations Agent Job Skills Required?

• Excellent customer service skills
• Knowledge of the hotel’s services and amenities
• Knowledge of the local area
• Ability to handle reservations in a timely and efficient manner
• Ability to answer any questions guests may have
• Ability to provide guests with information about the hotel’s services and amenities, as well as the local area

What is Vip Reservations Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of the hotel’s services and amenities
• Knowledge of the local area
• Excellent communication and interpersonal skills

What is Vip Reservations Agent Job Knowledge?

• Knowledge of the hotel’s services and amenities
• Knowledge of the local area
• Knowledge of customer service and hospitality

What is Vip Reservations Agent Job Experience?

• Previous experience in customer service or hospitality
• Previous experience in a hotel or hospitality setting

What is Vip Reservations Agent Job Responsibilities?

• Handle reservations in a timely and efficient manner
• Answer any questions guests may have
• Provide guests with information about the hotel’s services and amenities, as well as the local area
• Ensure that all VIP guests receive excellent customer service
• Ensure that all reservations are handled in a timely and efficient manner