Telecomm Operator Ii - Part-Time - Afternoons - (Weekends Only)
By CEDARS-SINAI At , Los Angeles $19.98 - $31.97 an hour
Previous Call Center Experience - Preferred
Proficient computer skills, especially Microsoft Office applications.
Answers and supports all Cedars-Sinai incoming and outbound telephone calls, and lines of business using a computer-based PBX console.
Ensures timely, rapid, and real time response for processing Operator Services department emergencies, messages, and requests.
Provides assistance and outstanding customer service to inpatients and outpatients calling into Operator Services.
Resolves a variety of internal and external caller requests and operational challenges. Provides current, accurate and consistently updated information to callers.