Travel Center Assistant Manager Jobs in Illinois , Employment

Are you looking for a job that combines your passion for travel and your organizational skills? We are looking for an experienced Travel Center Assistant Manager to join our team! As Assistant Manager, you will be responsible for overseeing the daily operations of our travel center, ensuring customer satisfaction, and providing exceptional customer service. You will also be responsible for managing staff, developing and implementing policies and procedures, and ensuring the safety and security of our customers. If you are an experienced travel professional with excellent organizational and customer service skills, this could be the perfect opportunity for you!

Job Description of Travel Center Assistant Manager The Travel Center Assistant Manager is responsible for providing leadership and direction to the travel center staff, ensuring customer satisfaction and maintaining a safe and secure environment. The Assistant Manager will be responsible for overseeing the daily operations of the travel center, including customer service, sales, and operations. Job Skills Required

• Excellent customer service skills

• Strong organizational and time management skills

• Ability to multi-task and prioritize tasks

• Ability to work independently and as part of a team

• Excellent communication skills

• Ability to handle difficult customer situations

• Knowledge of travel center operations

Job Qualifications

• High school diploma or equivalent

• Previous experience in a customer service or travel center environment

• Knowledge of travel center operations

• Ability to work flexible hours

• Ability to lift up to 50 pounds

Job Knowledge

• Knowledge of travel center operations

• Knowledge of customer service principles and practices

• Knowledge of safety and security procedures

• Knowledge of local, state, and federal laws and regulations

Job Experience

• Previous experience in a customer service or travel center environment

• Previous experience in a supervisory role

Job Responsibilities

• Supervise and coordinate the daily operations of the travel center

• Ensure customer satisfaction by providing excellent customer service

• Ensure safety and security of the travel center

• Monitor and maintain inventory levels

• Train and develop staff

• Handle customer complaints and inquiries

• Ensure compliance with local, state, and federal laws and regulations

• Prepare and submit reports to management