Tier 1 Systems Administrator Jobs in Virginia

Respond to support calls, trouble tickets, and provide support to remote users in a timely manner through email, phone, and chat.

Deploy and manage endpoint devices across the organization, including mobile devices.

Maintain the knowledge base of the IT environment by creating and updating instructional materials, including documentation and standard operating procedures.

1+ years of experience working within a service desk in an IT environment.

Experience providing network and information systems support and an understanding of technical concepts and practices.

Excellent verbal, written and communication skills, problem-solving, and organizational skills.