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Tier 2 Help Desk Engineer Jobs

Help Desk Specialist Level 2
By Mantek Solutions At , Commerce, Ca $25 - $35 an hour
College diploma or university degree in computer science, computer information systems, or management information systems, and/or 2-3 years equivalent work experience
MINIMUM EDUCATION, EXPERIENCE, AND/OR CERTIFICATION
Brief customers as well as management on the status of current resolution efforts and attend meetings as requested or required.
Day to day management of MDM Mobile Iron and in-tune
Support all internal and external customers with product training, knowledge and expertise.
Accesses software updates, drivers, knowledge bases, and FAQ’s resources on the Intranet to assist customers with issues.
Help Desk Engineer (Hybrid)
By Kinect At , Cambridge, 02142, Ma
Mobile device management using centralized control applications (iOS and Android)
Working with additional Helpdesk staff to manage ticket assignments and issue resolution
Support building technology including VoIP phones and AV offerings
Contribute to our Knowledge database by creating Knowledge articles
Travelling to remote offices within the region as needed
Microsoft Certified Professional certification (or higher) is a plus
Service Desk Agent - Tier 2
By Life Time Inc. At Chanhassen, MN, United States
Completes administrative tasks in support of Life Time’s request management processes at both the intake and escalated level
Associate’s degree in Technology (or related area) or equivalent combination of education and experience
Good documentation skills, including the ability to prepare simple documentation are highly desirable
Must have demonstrated analytical and problem solving skills
Polished presentation and communication skills are required, including proficiency in the Microsoft Office Suite of applications, specifically Excel, Word, and PowerPoint
1 year experience within the Life Time Service Desk team
Help Desk Engineer Jobs
By January Technologies At , New York, Ny $75,000 - $115,000 a year
Ensure that our software remains updated against the latest vulnerabilities
Experience administering and troubleshooting devices running OS X.
An interest in securing systems and you want to take that knowledge to the next level.
Experience or interest in cloud-centric technologies.
Great written and verbal communication skills.
Commuter benefits for your travel to/from the office
Engineer 2 Jobs
By COMPA Industries, Inc. At Los Alamos, NM, United States

JP1641 - Engineer 2 Summary The Systems Engineer is responsible for ensuring that the design solution fully meets its requirements and design intent. Systems engineers help develop and manage ...

Tier 2 Help Desk Engineer
By HireRising At Denver, CO, United States
Experience using a ticket management system to document and track work required (i.e. ServiceNow, Easy Vista, Track It, etc.)
Participant actively in a culture of respect, knowledge sharing, and cross-training.
Experience working in a call-center based IT environment preferred
Experience managing workload based on metrics and SLAs preferred
Certifications such as A+, MCITP, MCSA, MCSE, CCNA, Network+, etc. are a strong plus
ITIL Foundations Certification is a strong plus