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Ticket And Fan Services Coordinator Jobs in Pennsylvania

Fan Services Coordinator Jobs
By Philadelphia Eagles At Philadelphia, PA, United States
Assist in hiring, training and management of call center seasonal staff.
Excellent verbal, written, and interpersonal communication skills required, with excellent organizational, planning abilities
Train and manage Quality Control Teams and Guest Service Booth Staff.
Manage Guest Services Booths as well as Designated Driver and First Game certificate programs.
Perform other functions and activities as directed by the Assistant Director, Fan Experience.
Previous Guest Services experience preferred
Coordinator, Ecommerce Fan Services
By Universal Music Group At Philadelphia, PA, United States
You have at least 2 years of customer service or project management experience.
You have outstanding cross-team coordination, collaboration, and project management skills.
You have strong communication skills - both verbal and written.
You have excellent follow-up skills and 100% follow through on commitments.
You have strong organizational skills and the ability to maintain accuracy and meet deadlines in a high-volume, fast-paced environment.
It’s a bonus if you have previous experience working in the music industry, retail, or e-Commerce.

Are you looking for an exciting opportunity to join a dynamic team in the ticket and fan services industry? We are looking for a Ticket and Fan Services Coordinator to join our team and help us provide exceptional customer service to our fans. You will be responsible for managing ticket sales, resolving customer inquiries, and ensuring a positive fan experience. If you have a passion for customer service and a drive to exceed expectations, we want to hear from you!

Overview The Ticket and Fan Services Coordinator is responsible for providing excellent customer service to fans, clients, and other stakeholders. This position is responsible for managing ticket sales, customer service inquiries, and other related duties. Detailed Job Description The Ticket and Fan Services Coordinator is responsible for providing excellent customer service to fans, clients, and other stakeholders. This position is responsible for managing ticket sales, customer service inquiries, and other related duties. This includes responding to customer inquiries, processing ticket orders, and providing customer service support. The Ticket and Fan Services Coordinator will also be responsible for managing ticket inventory, tracking ticket sales, and providing reports to management. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Knowledge of ticketing systems and software
Job Qualifications
• Bachelor’s degree in Business Administration, Sports Management, or related field
• At least two years of experience in customer service or ticketing
• Knowledge of ticketing systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of ticketing systems and software
• Knowledge of sports and entertainment industry
Job Experience
• At least two years of experience in customer service or ticketing
• Experience in managing ticket inventory and tracking ticket sales
Job Responsibilities
• Respond to customer inquiries and provide customer service support
• Process ticket orders and manage ticket inventory
• Track ticket sales and provide reports to management
• Assist with marketing and promotional activities
• Assist with event planning and coordination
• Maintain accurate records and filing systems