Telesales Operations Manager (Remote)
By Keen At Charlotte, NC, United States
$75,000.00-$100,000.00 per year based on candidate's qualifications, skills and competencies, experience, and location
Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously.
Implement, manage and support the call center platform and integrated applications
Develop and implement strategies to improve call center efficiency, and customer experience
Ensure compliance with company policies, procedures, and regulatory requirements related to call center operations
3-5+ years experience managing a telesales call center environment
Virtual Telesales Representative Jobs
By Comcast At , Orlando, Fl $14 an hour
Generates prospective customers through cold calling and closes sales generated by cold calling by displaying excellent verbal and written skills.
Keeps up-to-date with industry knowledge, as well as the competitive posture of the Company. Maintains a thorough knowledge of Company products/services.
Demonstrates strong influencing skills with customers, influencing them to purchase products and services.
Manages customer interactions by resolving issues and managing communication.
Other duties and responsibilities as assigned.
Qualifies and follows up with sales leads.
Virtual Telesales Representative Jobs
By Comcast At Orlando, FL, United States
Generates prospective customers through cold calling and closes sales generated by cold calling by displaying excellent verbal and written skills.
Keeps up-to-date with industry knowledge, as well as the competitive posture of the Company. Maintains a thorough knowledge of Company products/services.
Demonstrates strong influencing skills with customers, influencing them to purchase products and services.
Manages customer interactions by resolving issues and managing communication.
Other duties and responsibilities as assigned.
Qualifies and follows up with sales leads.

Are you looking for an exciting opportunity to use your sales skills to make a difference? We are looking for a motivated and enthusiastic Telesales Service Representative to join our team! You will be responsible for providing excellent customer service and helping our customers find the perfect product for their needs. If you have a passion for sales and customer service, this is the perfect job for you!

Overview:

A Telesales Service Representative is responsible for providing customer service and sales support over the phone. They are responsible for responding to customer inquiries, providing product information, and helping customers with their orders.

Detailed Job Description:

Telesales Service Representatives are responsible for providing customer service and sales support over the phone. They are responsible for responding to customer inquiries, providing product information, and helping customers with their orders. They must be able to handle customer complaints and resolve any issues that may arise. They must also be able to upsell products and services to customers.

What is Telesales Service Representative Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Knowledge of sales techniques
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment

What is Telesales Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or sales
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Telesales Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales techniques
• Knowledge of computer systems and software

What is Telesales Service Representative Job Experience?

• Previous experience in customer service or sales
• Experience in a call center or telesales environment

What is Telesales Service Representative Job Responsibilities?

• Respond to customer inquiries and provide product information
• Assist customers with their orders
• Handle customer complaints and resolve any issues
• Upsell products and services to customers
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction