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Telecom Customer Service Rep Jobs in Mississippi

Customer Service Rep(05935) - 616 N Jefferson St
By Domino's At Jackson, MS, United States
Execute time management skills and the ability to multi-task in a competitive work environment.
Learn organizational and inventory skills.
Learn team building and problem-solving and develop your skills for the future.
Strong communication and basic math skills to count change.
Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
Provide a fun, happy, and exciting environment for our Customers while taking orders.
Customer Service Rep(05925) - 713 N 16Th Ave
By Domino's At Laurel, MS, United States
Execute time management skills and the ability to multi-task in a competitive work environment.
Learn organizational and inventory skills.
Learn team building and problem-solving and develop your skills for the future.
Strong communication and basic math skills to count change.
Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
Provide a fun, happy, and exciting environment for our Customers while taking orders.

Are you looking for a job that allows you to help people and make a difference in their lives? If so, then a Telecom Customer Service Rep job might be the perfect fit for you! As a Telecom Customer Service Rep, you will be the first point of contact for customers, providing them with helpful information and solutions to their problems. You will have the opportunity to build relationships with customers and make a positive impact on their lives. If you are looking for a rewarding career with a great company, then this could be the job for you!

Overview:

Telecom Customer Service Representatives are responsible for providing customer service and technical support to customers of telecommunications companies. They answer customer inquiries, troubleshoot technical issues, and provide solutions to customer problems.

Detailed Job Description:

Telecom Customer Service Representatives are responsible for providing customer service and technical support to customers of telecommunications companies. They answer customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. They may also be responsible for providing product information, billing inquiries, and account management. They must be able to effectively communicate with customers and provide excellent customer service.

What is Telecom Customer Service Rep Job Skills Required?

• Excellent customer service skills
• Strong communication skills
• Ability to troubleshoot technical issues
• Knowledge of telecommunications products and services
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Proficiency in computer applications

What is Telecom Customer Service Rep Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Technical certifications or training
• Knowledge of telecommunications products and services

What is Telecom Customer Service Rep Job Knowledge?

• Knowledge of telecommunications products and services
• Knowledge of customer service principles and practices
• Knowledge of computer applications

What is Telecom Customer Service Rep Job Experience?

• Previous customer service experience
• Previous experience in a telecommunications environment

What is Telecom Customer Service Rep Job Responsibilities?

• Answer customer inquiries and provide solutions to customer problems
• Troubleshoot technical issues
• Provide product information and billing inquiries
• Manage customer accounts
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Provide excellent customer service