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Technology Support Technician I Jobs in Washington

Technology Support Technician (2 Vacancies)
By Tacoma Public Schools At Tacoma, WA, United States
Regular, reliable, predictable attendance or physical presence is an essential job requirement and critical to the performance of the work.
Oversees all aspects of the refresh process to include delivery, set up of new equipment, and the removal of replaced equipment.
Provides estimates of time for completion of assigned tasks to appropriate District staff and/or administrator and stakeholders; records actual time used.
Performs related duties as assigned, on a temporary basis.
Civil Rights Coordinator: Renee Trueblood, 253-571-1252, [email protected]
Title IX Coordinator, Elementary: Christa Erolin, 253-571-1318, [email protected]

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Technology Support Technician I to join our team and provide top-notch customer service and technical support. You'll be the first point of contact for our customers, troubleshooting and resolving their technical issues. If you're passionate about technology and helping others, this could be the perfect job for you!

Technology Support Technician I Job Skills:

• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot and solve technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
• Knowledge of best practices for data security

What is Technology Support Technician I Job Qualifications?

• High school diploma or equivalent
• Technical certification or degree in computer science, information technology, or related field
• 1-2 years of experience in a technical support role

What is Technology Support Technician I Job Knowledge?

• Knowledge of Windows and Mac operating systems
• Knowledge of computer hardware, software, and networking
• Knowledge of best practices for data security
• Knowledge of customer service principles and practices

What is Technology Support Technician I Job Experience?

• Experience troubleshooting and resolving technical issues
• Experience providing technical support in person, over the phone, and via email
• Experience using remote support tools
• Experience with customer service principles and practices

What is Technology Support Technician I Job Responsibilities?

• Provide technical support to customers in person, over the phone, and via email
• Troubleshoot and resolve technical issues
• Install, configure,