Technology Business Services Associate
By Wells Fargo At New York, NY, United States
Experience in project management and methodologies
Provide feedback and present ideas for improving or implementing processes and tool within change management
Triage incoming requests to the group ("intake management"), routing questions and requests to appropriate stakeholders
Receive direction from supervisor and exercise judgement within defined parameters while developing understanding of function, policies, procedures, and compliance requirements
Knowledge of Photography and photo editing software such as Adobe Suite or equivalent
Support operational activities around the Workforce of the Future strategy

Are you looking for an exciting opportunity to lead a team of technology professionals? We are looking for an experienced Technology Services Manager to join our team and help us deliver innovative solutions to our customers. You will be responsible for managing the day-to-day operations of the technology services team, ensuring that all services are delivered on time and to the highest quality standards. If you have a passion for technology and a drive to succeed, this could be the perfect role for you!

Overview Technology Services Manager is responsible for managing the technology services of an organization. They are responsible for ensuring that the organization’s technology services are up to date, reliable, and secure. They also manage the staff responsible for providing technical support and services to the organization. Detailed Job Description Technology Services Manager is responsible for managing the technology services of an organization. They are responsible for ensuring that the organization’s technology services are up to date, reliable, and secure. They also manage the staff responsible for providing technical support and services to the organization. They are responsible for developing and implementing technology strategies and plans, as well as overseeing the installation, maintenance, and repair of computer hardware and software. They also manage the budget for technology services and ensure that the organization’s technology needs are met. Job Skills Required
• Excellent communication and organizational skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical issues
• Ability to manage staff and resources
• Knowledge of network security and data protection
• Knowledge of IT best practices and standards
• Ability to develop and implement technology strategies
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT management
• Experience with network security and data protection
• Experience with computer hardware and software
• Knowledge of IT best practices and standards
• Certification in IT management (e.g. ITIL, PMP, CISSP)
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network security and data protection
• Knowledge of IT best practices and standards
• Knowledge of project management principles
• Knowledge of budgeting and financial management
Job Experience
• 5+ years of experience in IT management
• Experience with network security and data protection
• Experience with computer hardware and software
• Experience with project management
• Experience with budgeting and financial management
Job Responsibilities
• Develop and implement technology strategies and plans
• Oversee the installation, maintenance, and repair of computer hardware and software
• Manage the budget for technology services
• Ensure that the organization’s technology needs are met
• Manage staff responsible for providing technical support and services
• Monitor and evaluate technology services
• Ensure the security of the organization’s data and network