Director, Itsm & Technology Operations
By CNG Holdings, Inc. At Ohio, United States
10+ years’ experience in ITSM, Application Support, Vendor Management and/or Information Technology
Strong management and communication skills
Expert knowledge of ITIL framework and managing transformation and ongoing operations of Service Management processes
Define and implement a strategy to drive the adoption and continuously improve compliance with all service management policies, standards, and framework.
Serve as escalation point for issues and client relationship management.
Experience using ServiceNow or Atlassian platforms to manage ITSM with strong operational experience
Director - Business Technology Services
By Ascension At , Indianapolis, 46278, In From $117,270 a year
2 years of leadership or management experience required.
5 years of leadership or management experience preferred
Experience with ITIL IT Service Management, Agile/Scrum and Application Development Life Cycle best practices preferred.
Develop departmental goals, plans, and standards consistent with the technological, administrative, compliance, legal, and ethical requirements/objectives of the organization.
Develop partnership with business leaders becoming a trusted advisor while championing technology awareness, education, and adoption.
High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.

Are you an experienced Technology Director looking for an exciting new challenge? We are looking for a dynamic leader to join our team and help us take our technology to the next level. You will be responsible for developing and implementing innovative strategies to ensure our technology is up-to-date and secure. If you have a passion for technology and a drive to succeed, we want to hear from you!

A Technology Director is responsible for leading the development and implementation of technology strategies and initiatives. They are responsible for overseeing the development and maintenance of technology systems and networks, as well as ensuring that the organization’s technology infrastructure is secure and up-to-date.

What is Technology Director Job Skills Required?

• Leadership and management skills
• Technical knowledge and expertise
• Problem-solving and decision-making skills
• Communication and interpersonal skills
• Analytical and organizational skills
• Budgeting and financial management skills

What is Technology Director Job Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Master’s degree in computer science, information technology, or related field (preferred)
• 5+ years of experience in a technology-related role
• Experience leading and managing teams
• Knowledge of current technology trends and best practices

What is Technology Director Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and security
• Knowledge of database systems and data management
• Knowledge of programming languages and development tools
• Knowledge of project management principles and practices

What is Technology Director Job Experience?

• Experience in developing and implementing technology strategies
• Experience in managing technology projects
• Experience in troubleshooting and resolving technical issues
• Experience in leading and managing teams

What is Technology Director Job Responsibilities?

• Develop and implement technology strategies and initiatives
• Oversee the development and maintenance of technology systems and networks
• Ensure the organization’s technology infrastructure is secure and up-to-date
• Monitor technology trends and best practices
• Manage technology projects and teams
• Troubleshoot and resolve technical issues
• Create and maintain documentation for technology systems and processes
• Develop and manage technology budgets
• Monitor and evaluate technology performance metrics