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Technical Operations Manager Jobs in Maryland

Manager, Technical Support Operations
By Rekor At Columbia, MD, United States
Strong organizational and time-management skills, including the ability to handle multiple tasks.
Preferred Knowledge, Skills and Abilities
Liaison between technical support and the other internal stakeholders (product management, product engineering and sales teams)
4-8 years of experience in a Manager Technical support role
Manage the day-to-day operations of the technical support team in support of customer success for technical operations.
Manager customer ticket escalations and troubleshoot matters providing technical guidance to ensure timely resolution.

Are you an experienced Technical Operations Manager looking for an exciting new challenge? We are looking for a motivated individual to join our team and help us take our operations to the next level. You will be responsible for managing our technical operations, ensuring that our systems are running smoothly and efficiently. If you have a passion for problem solving and a drive to succeed, this could be the perfect opportunity for you!

A Technical Operations Manager is responsible for overseeing the technical operations of a company, including the maintenance of hardware and software systems, the implementation of new technologies, and the management of technical staff.

What is Technical Operations Manager Job Skills Required?

• Excellent technical knowledge and experience in hardware and software systems.
• Ability to troubleshoot and resolve technical issues.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple projects simultaneously.

What is Technical Operations Manager Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in technical operations management.
• Experience with system administration, network administration, and database administration.
• Knowledge of IT security and compliance standards.
• Experience with project management and budgeting.

What is Technical Operations Manager Job Knowledge?

• Knowledge of computer hardware and software systems.
• Knowledge of network infrastructure and security.
• Knowledge of database systems and data management.
• Knowledge of IT security and compliance standards.
• Knowledge of project management and budgeting.

What is Technical Operations Manager Job Experience?

• 5+ years of experience in technical operations management.
• Experience with system administration, network administration, and database administration.
• Experience with IT security and compliance standards.
• Experience with project management and budgeting.

What is Technical Operations Manager Job Responsibilities?

• Oversee the technical operations of the company, including the maintenance of hardware and software systems.
• Implement new technologies and systems to improve efficiency and productivity.
• Manage technical staff and ensure they are meeting performance standards.
• Troubleshoot and resolve technical issues.
• Monitor system performance and security.
• Develop and maintain IT policies and procedures.
• Ensure compliance with IT security and compliance standards.
• Manage projects and budgets.