Tech Support Specialist Jobs
By Leander Independent School District At , Leander, 78641 $28.64 an hour

$28.64/hr + approved work experience

J103 - Tech Support Specialist.pdf

Are you looking for an exciting opportunity to gain experience in the tech industry? We are looking for a Tech Support Intern to join our team and help us provide top-notch customer service! As a Tech Support Intern, you will be responsible for troubleshooting technical issues, providing technical advice, and helping customers with their inquiries. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview A Tech Support Intern is a person who provides technical support to customers and clients. They are responsible for troubleshooting technical issues, providing technical advice, and helping customers with their technical problems. Detailed Job Description A Tech Support Intern is responsible for providing technical support to customers and clients. They must be able to troubleshoot technical issues, provide technical advice, and help customers with their technical problems. They must be able to communicate effectively with customers and clients, and be able to explain technical concepts in a clear and concise manner. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent communication skills
• Ability to troubleshoot technical issues
• Ability to explain technical concepts in a clear and concise manner
• Ability to work independently and as part of a team
• Knowledge of computer hardware and software
• Knowledge of customer service principles
• Knowledge of customer service software
• Knowledge of network systems
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a customer service or technical support role
• Knowledge of computer hardware and software
• Knowledge of customer service principles
• Knowledge of customer service software
• Knowledge of network systems
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles
• Knowledge of customer service software
• Knowledge of network systems
Job Experience
• Previous experience in a customer service or technical support role
• Experience troubleshooting technical issues
• Experience providing technical advice
• Experience working with customers
Job Responsibilities
• Troubleshoot technical issues
• Provide technical advice
• Help customers with their technical problems
• Communicate effectively with customers and clients
• Explain technical concepts in a clear and concise manner
• Work independently and as part of a team