Member Services Representative - Open Availability
By Planet Fitness At Mt. Pocono, PA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.

Are you looking for a job that offers a flexible 3rd shift schedule? Join our team and enjoy a great work-life balance!

Overview Team Member 3rd shift Availability is a position that requires the individual to be available to work during the third shift. This position requires the individual to be able to work independently and as part of a team. Detailed Job Description Team Member 3rd shift Availability is responsible for providing customer service, stocking shelves, and assisting with other tasks as needed. The individual must be able to work independently and as part of a team. The individual must be able to work in a fast-paced environment and be able to handle multiple tasks at once. The individual must be available to work during the third shift. Job Skills Required
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks at once
• Ability to work during the third shift
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or retail preferred
• Ability to lift up to 50 pounds
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of retail operations
• Knowledge of stocking and inventory procedures
Job Experience
• Previous experience in customer service or retail preferred
Job Responsibilities
• Provide excellent customer service
• Stock shelves and assist with inventory
• Assist with other tasks as needed
• Maintain a clean and organized work area