Systems Engineer Support Jobs in Ohio

Knowledge, Skills, and/or Abilities Required:

Interpersonal skills such as: telephony skills, exceptional written and oral communication skills, active listening, and customer-care

Typing skills to ensure quick and accurate entry of service request details (45+ WPM)

Proven experience as a Help Desk Technician or other customer service role

Remote access technologies (VPN, dial-up, terminal services)

Relevant certifications (A+, Network+, etc.)