Tomahawk Training Support And Tech Writer
By SAIC At , Bloomfield, 47424, In $65,001 - $75,000 a year
Bachelors degree and three (3) or more years' experience; experience in lieu of degree will be accepted.
Experience interpreting and synthesizing engineering drawings, technical information from engineering documentation, consultations with ISEAs, and other available sources.
Experience with Microsoft products to include Teams, Word, Excel, and Outlook.
Experience interfacing with the Strategic Systems and Naval Sea Systems Command Program Offices and missile Original Equipment Manufacturers (OEMs).
Experience with MIL-STDs and GPO Style Manual.
Experience with xml schema and development of xml files and scripts.

Are you looking for a challenging and rewarding role as a CMS Support and Training Analyst? We are looking for a highly motivated individual to join our team and provide technical support and training to our customers. You will be responsible for troubleshooting and resolving customer issues, developing and delivering training materials, and providing ongoing support to ensure customer satisfaction. If you have a passion for technology and customer service, this is the perfect opportunity for you!

Overview:

A CMS Support and Training Analyst is responsible for providing technical support and training to users of a content management system (CMS). They are responsible for troubleshooting and resolving technical issues, as well as providing training and guidance to users on how to use the CMS.

Detailed Job Description:

The CMS Support and Training Analyst is responsible for providing technical support and training to users of a content management system (CMS). They will be responsible for troubleshooting and resolving technical issues, as well as providing training and guidance to users on how to use the CMS. The analyst will also be responsible for creating and maintaining documentation related to the CMS, as well as providing support to other departments and teams.

What is Cms Support And Training Analyst Job Skills Required?

• Strong technical knowledge of content management systems
• Excellent problem-solving and troubleshooting skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of HTML, CSS, and JavaScript

What is Cms Support And Training Analyst Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• Experience with content management systems
• Knowledge of HTML, CSS, and JavaScript

What is Cms Support And Training Analyst Job Knowledge?

• Knowledge of content management systems
• Knowledge of HTML, CSS, and JavaScript
• Knowledge of web development and design
• Knowledge of database management systems

What is Cms Support And Training Analyst Job Experience?

• At least two years of experience in a technical support role
• Experience with content management systems
• Experience with web development and design
• Experience with database management systems

What is Cms Support And Training Analyst Job Responsibilities?

• Troubleshoot and resolve technical issues related to the CMS
• Provide training and guidance to users on how to use the CMS
• Create and maintain documentation related to the CMS
• Provide support to other departments and teams
• Monitor and maintain the CMS system
• Monitor and respond to user feedback