Support Tech Aide Jobs
By University of New Mexico At , Gallup, 87301, Nm $12 an hour
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Search Public and Private FastInfo Knowledge bases for answers/troubleshooting steps and relevant processes and agreements.
Openness to learning new skills and technologies.
Answer customer requests via telephone, chat, AAQ’s and walk-in.
Accurately log call, including description of issues, required information, and troubleshooting steps.
View all Whiteboards for current issues and outages.