It Support Engineer Jobs
By MMD Services At Greater Chicago Area, United States
Familiarity with Windows server environments and administering Windows domain services (AD, permissions, GPO, patch management)
Windows & (and some Mac Desktop) support, mobile phone support, Microsoft 365 hybrid administration, and strong general computer technology skills
Strong knowledge of Windows 10
Experience building and updating hard drive images
Respond to requests for assistance and troubleshoot problems
Understanding of basic networking, DHCP, and DNS

Are you looking for an exciting opportunity to use your IT and VOIP skills? We are looking for an experienced IT Support Engineer and VOIP Engineer to join our team. You will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and maintaining our VOIP systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support Engineer

What is IT Support Engineer And VOIP engineer Skills Required?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot technical issues
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles
• Ability to work under pressure

What is IT Support Engineer And VOIP engineer Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ Certification or equivalent experience
• Experience with Windows, Mac, and Linux operating systems
• Experience with Microsoft Office Suite
• Experience with remote access tools

What is IT Support Engineer And VOIP engineer Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
• Knowledge of network protocols and technologies
• Knowledge of VoIP systems

What is IT Support Engineer And VOIP engineer Experience?

• At least 2 years of experience in IT support
• Experience with Windows, Mac, and Linux operating systems
• Experience with Microsoft Office Suite
• Experience with remote access tools
• Experience with VoIP systems

What is IT Support Engineer And VOIP engineer Responsibilities?

• Troubleshoot technical issues
• Provide technical support to customers
• Install and configure hardware and software
• Monitor system performance
• Maintain