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Support Coordinator Jobs in Utah

Project Support Coordinator Jobs
By CULTIVA Global Solutions At Washington, DC, United States
Works with other departments to ensure alignment of company goals, as set by senior management.
Requires 5years’ experiencein the related area as an individual contributor.
1 - 3 years supervisory experience may be required.
Extensive knowledge of the function and department processes.
Strong communication, organizational, analytical and critical thinking skills
Creates business strategies to facilitate company growth.

Are you looking for an exciting opportunity to join a dynamic team as a Support Coordinator? We are looking for an organized and motivated individual to join our team and help us provide exceptional customer service. You will be responsible for managing customer inquiries, resolving customer issues, and providing support to our team. If you are passionate about customer service and have a strong attention to detail, this could be the perfect job for you!

A Support Coordinator is responsible for providing administrative, technical, and customer service support to customers and staff. They are responsible for responding to customer inquiries, troubleshooting technical issues, and providing customer service.

What is Support Coordinator Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot technical issues
• Knowledge of computer systems and software
• Ability to work independently
• Ability to multitask
• Attention to detail

What is Support Coordinator Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Technical certifications or training
• Knowledge of customer service software

What is Support Coordinator Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Support Coordinator Experience?

• Previous customer service experience
• Previous experience in a technical support role

What is Support Coordinator Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Provide customer service support to customers
• Update customer records in customer service software
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and report results
• Assist with other customer service tasks as needed