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Hr Support Center Representative Fully Remote Jobs in Massachusetts

Hr Support Center Representative
By Randstad At Massachusetts, United States
• A combination of education and experience may be substituted for requirements
ServiceNow for case / knowledge management
• Receive inbound inquiries via multiple channels (phone, email, case management, chat, etc.),
• Fully document all cases in case management application, establish / update processes as
• Contribute positively to a knowledge-sharing environment by documenting and sharing all relevant experiences
Fully Remote - Seeking candidates in EST Time Zone

Are you looking for an exciting opportunity to work remotely as an HR Support Center Representative? We are looking for a motivated individual to join our team and provide exceptional customer service to our clients. You will be responsible for responding to inquiries, resolving customer issues, and providing guidance and support to our clients. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

The HR Support Center Representative is responsible for providing customer service and support to employees and managers in a remote environment. This role will be responsible for responding to inquiries, resolving issues, and providing guidance and support related to HR policies and procedures.

Detailed Job Description:

The HR Support Center Representative will be responsible for providing customer service and support to employees and managers in a remote environment. This role will be responsible for responding to inquiries, resolving issues, and providing guidance and support related to HR policies and procedures. The HR Support Center Representative will also be responsible for maintaining accurate records, tracking inquiries, and providing timely follow-up.

What is Hr Support Center Representative Fully Remote Job Skills Required?

• Excellent customer service and communication skills
• Knowledge of HR policies and procedures
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Ability to maintain confidentiality

What is Hr Support Center Representative Fully Remote Job Qualifications?

• Bachelor’s degree in Human Resources or related field
• Minimum of two years of experience in a customer service or HR role
• Knowledge of HR systems and processes
• Ability to work in a remote environment

What is Hr Support Center Representative Fully Remote Job Knowledge?

• Knowledge of HR policies and procedures
• Knowledge of HR systems and processes
• Knowledge of employee relations
• Knowledge of employment law

What is Hr Support Center Representative Fully Remote Job Experience?

• Minimum of two years of experience in a customer service or HR role
• Experience in a remote environment

What is Hr Support Center Representative Fully Remote Job Responsibilities?

• Respond to inquiries from employees and managers
• Resolve issues related to HR policies and procedures
• Provide guidance and support to employees and managers
• Maintain accurate records and track inquiries
• Provide timely follow-up on inquiries
• Assist with other HR related tasks as needed