It Support Analyst Jobs
By InvisALERT Solutions At West Chester, PA, United States
Maintain a known error database and frequently update Application knowledge base with new features.
1-3 years’ experience in a customer facing role
Excellent verbal and written skills – You will be required to demonstrate this at the interview
Subject matter expert on all Invisalert products
Works directly with customers to resolve moderately complex application issues, services, and assists with updates and maintenance.
Uses discretion to effect timely solution of problems to ensure customer satisfaction, eliminate downtime.

Are you an IT Support Analyst looking for a new challenge? We are looking for an experienced professional to join our team and help us manage our Bitlocker encryption system. You will be responsible for troubleshooting and resolving any issues that arise, as well as providing technical advice and guidance to our users. If you have a passion for technology and a desire to help others, this could be the perfect opportunity for you!

IT Support Analyst with Bitlocker job skills required:

• Knowledge of Windows operating systems, including Windows 10, Windows Server, and BitLocker
• Knowledge of Active Directory, Group Policy, and other Windows security features
• Knowledge of network protocols, such as TCP/IP, DNS, DHCP, and VPN
• Knowledge of system and network security best practices
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
• Ability to work independently and as part of a team

What is IT Support Analyst with Bitlocker job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Microsoft Certified Solutions Associate (MCSA) certification
• Microsoft Certified Solutions Expert (MCSE) certification
• CompTIA A+ certification
• CompTIA Network+ certification
• Experience with Windows Server and BitLocker

What is IT Support Analyst with Bitlocker job Knowledge?

• Knowledge of Windows operating systems, including Windows 10, Windows Server, and BitLocker
• Knowledge of Active Directory, Group Policy, and other Windows security features
• Knowledge of network protocols, such as TCP/IP, DNS, DHCP, and VPN
• Knowledge of system and