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Sr Specialist Client Relations Jobs in New York

Sr. Label Relations Manager (Remote)
By Splice At New York, NY, United States
Prior knowledge of or experience within the creator economy
You're a credible, self-aware, action-oriented manager
You have experience working with independent businesses and artists
Experience working collaboratively with Product, Legal, Financial and Marketing functions
Experience working at a high-growth tech company
JOB TITLE: Sr Label Relations Manager

Are you looking for an exciting opportunity to use your customer service skills to make a real difference? We are looking for a Sr. Specialist Client Relations to join our team and provide exceptional customer service to our clients. As a Sr. Specialist Client Relations, you will be responsible for managing client relationships, resolving customer inquiries, and ensuring customer satisfaction. If you are passionate about providing excellent customer service and have a strong commitment to customer satisfaction, this is the perfect job for you!

A Senior Specialist Client Relations is responsible for providing excellent customer service to clients and ensuring that their needs are met. They are also responsible for developing and maintaining relationships with clients, as well as providing advice and guidance on client-related matters.

What is Sr Specialist Client Relations Job Skills Required?

• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to build and maintain relationships with clients
• Ability to work independently and as part of a team
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant software and applications

What is Sr Specialist Client Relations Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer service or client relations
• Proven track record of success in customer service or client relations

What is Sr Specialist Client Relations Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and applications
• Knowledge of customer service metrics and reporting
• Knowledge of customer service best practices

What is Sr Specialist Client Relations Job Experience?

• 5+ years of experience in customer service or client relations
• Proven track record of success in customer service or client relations

What is Sr Specialist Client Relations Job Responsibilities?

• Develop and maintain relationships with clients
• Provide advice and guidance on client-related matters
• Respond to customer inquiries and complaints in a timely manner
• Monitor customer service metrics and reporting
• Identify customer service trends and recommend solutions
• Ensure customer satisfaction by providing excellent customer service
• Develop and implement customer service policies and procedures
• Maintain customer records and databases