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Solutions Center Representative Jobs in Iowa

Solutions Center Representative Jobs
By Nationwide At , Remote
Other criteria, including leadership skills, competencies and experiences may take precedence.
May perform other responsibilities as assigned.
Reporting Relationship: Reports to Supervisor/Manager and does not have direct reports.
Experience: One year of experience in customer service, sales related occupations.
This role is a compensation grade C3.
Values: Regularly and consistently demonstrates the Nationwide Values.
Gps Representative (Workplace Solutions/Premium Services)
By Mutual of Omaha At , Remote From $18.25 an hour
Provides daily communication to management regarding inventory levels and ideas for managing workload within the team.
Proficient typing and data entry skills with strict accuracy and attention to detail.
Knowledge of eligibility requirements, master contract provisions, and applicable federal/state laws.
You are able to work remotely and have access to high-speed internet.
Excellent customer service and human relations skills.
Good verbal and written communication skills and the ability to effectively articulate instructions and information to other associates and customers.
Representative, Patient Solutions Jobs
By Acclara At , Remote $14.00 - $20.07 an hour
Provide patient education regarding how to understand their Explanation of Benefits (EOB)
Comply with HIPAA and other compliance requirements at all times to protect patient confidentiality
1-year previous work experience as a patient services/customer service representative
Basic knowledge of health care industry terms
Strong problem-solving and critical thinking skills to research information using available resources.
Excellent written and verbal communication skills

Are you looking for a job that will give you the opportunity to help people and make a difference in their lives? Look no further! We are looking for a Solutions Center Representative to join our team and provide exceptional customer service to our clients. You will be the first point of contact for our customers and will be responsible for resolving their inquiries and providing them with the best possible solutions. If you have a passion for helping others and are looking for a rewarding career, this is the job for you!

A Solutions Center Representative is a customer service professional who provides technical support and assistance to customers. They are responsible for troubleshooting customer issues, providing technical advice, and resolving customer complaints.

What is Solutions Center Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to troubleshoot and problem-solve
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks

What is Solutions Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Technical certifications or training in computer systems and software

What is Solutions Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools

What is Solutions Center Representative Experience?

• Previous customer service experience
• Previous experience in a technical support role

What is Solutions Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide technical advice
• Resolve customer complaints in a timely manner
• Document customer interactions and provide feedback
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer service metrics and