Card Fraud Customer Service
By Discover Financial Services At , Chicago

Discover. A brighter future. With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. ...

"Secure your business from card fraud with our Small Business Card Fraud Service. Our service provides the latest in fraud detection technology to protect your business from fraudulent activity. Join us and take the worry out of card fraud!"

Overview Small Business Card Fraud Service is a specialized service that helps small businesses detect and prevent fraudulent activity on their credit cards. The service provides fraud detection and prevention services to small businesses, including monitoring of credit card transactions, identifying suspicious activity, and providing advice and assistance to businesses on how to prevent fraud. Detailed Job Description The Small Business Card Fraud Service is responsible for providing fraud detection and prevention services to small businesses. This includes monitoring of credit card transactions, identifying suspicious activity, and providing advice and assistance to businesses on how to prevent fraud. The service also provides training and support to small businesses on how to identify and respond to fraudulent activity. Job Skills Required
• Knowledge of credit card fraud prevention and detection techniques
• Ability to analyze data and identify patterns of suspicious activity
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
Job Qualifications
• Bachelor’s degree in a related field
• At least two years of experience in fraud prevention and detection
• Knowledge of credit card fraud prevention and detection techniques
• Ability to analyze data and identify patterns of suspicious activity
• Excellent communication and customer service skills
Job Knowledge
• Knowledge of credit card fraud prevention and detection techniques
• Knowledge of computer systems and software
• Knowledge of applicable laws and regulations related to fraud prevention
• Knowledge of customer service principles and practices
Job Experience
• At least two years of experience in fraud prevention and detection
• Experience in customer service
• Experience in data analysis
Job Responsibilities
• Monitor credit card transactions for suspicious activity
• Identify patterns of suspicious activity
• Provide advice and assistance to businesses on how to prevent fraud
• Train and support small businesses on how to identify and respond to fraudulent activity
• Investigate and report fraudulent activity
• Maintain records of fraud prevention and detection activities