Client Care Associate - Cybersource (3Rd Shift)
By Visa At , Austin, Tx
Provide exceptional customer facing skills and service to our merchants and partners via inbound email, phone, and support case interactions
Create, edit, and manage merchant and partner cases using an internal ticketing system (Dynamics)
Minimum of 6 months of work experience or a Bachelor's Degree
2 or more years of work experience
3+ years of customer service experience
Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required
Customer Service Representative-3Rd Shift
By AAA Washington At , Bellevue, Wa $19 an hour
· Strong data entry skills
Be able to work from home (have your own home internet and hard wire with a provided ethernet cable)
· One years’ experience in customer service
· Good computer navigation skills
· Experience in problem solving
Be able to work independently and follow your schedule for inbound and outbound calls during your shift

Are you looking for a job that offers flexible hours and the chance to make a difference? Join our team as a 3rd Shift Customer Service Associate and help us provide exceptional service to our customers! You'll have the opportunity to work independently and make a positive impact on our customers' experiences. Plus, you'll get to work in a fast-paced environment and enjoy competitive pay and benefits. Don't miss out on this great opportunity!

A 3rd Shift Customer Service Associate job is a customer service position that requires the employee to work during the night or early morning hours. The job requires excellent customer service skills, including the ability to communicate effectively with customers, resolve customer issues, and provide helpful information.

What is 3rd Shift Customer Service Associate Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to stay organized
• Knowledge of customer service software

What is 3rd Shift Customer Service Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a team environment
• Ability to work in a fast-paced environment
• Ability to stay organized
• Ability to work independently

What is 3rd Shift Customer Service Associate Knowledge?

• Knowledge of customer service software
• Knowledge of customer service principles and practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is 3rd Shift Customer Service Associate Experience?

• Previous customer service experience
• Previous experience working in a fast-paced environment
• Previous experience working in a team environment

What is 3rd Shift Customer Service Associate Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues in a timely and efficient manner