Service Writers Jobs in Utah , Employment

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Service Writer to join our team and provide exceptional customer service to our clients. You will be responsible for scheduling appointments, providing estimates, and ensuring customer satisfaction. If you are a motivated individual with excellent communication skills, this could be the perfect job for you!

Overview Service Writers are responsible for providing customer service, scheduling appointments, and performing administrative tasks in automotive repair shops. They are the first point of contact for customers and must be able to answer questions and provide information about services, pricing, and scheduling. Detailed Job Description Service Writers are responsible for providing customer service in automotive repair shops. They greet customers, answer questions, provide information about services, pricing, and scheduling, and take payments. They also schedule appointments, order parts, and maintain customer records. Service Writers must be knowledgeable about the services offered by the shop and be able to explain them to customers. They must also be able to troubleshoot customer issues and provide solutions. Job Skills Required

• Excellent customer service skills

• Knowledge of automotive repair services

• Ability to troubleshoot customer issues

• Ability to explain services and pricing

• Knowledge of automotive parts

• Ability to use computer software

• Ability to multitask

• Good communication skills

Job Qualifications

• High school diploma or equivalent

• Previous experience in customer service

• Knowledge of automotive repair services

• Ability to use computer software

Job Knowledge

• Knowledge of automotive repair services

• Knowledge of automotive parts

• Knowledge of customer service

• Knowledge of computer software

Job Experience

• Previous experience in customer service

• Previous experience in automotive repair

Job Responsibilities

• Greet customers and answer questions

• Provide information about services, pricing, and scheduling

• Schedule appointments and order parts

• Take payments and maintain customer records

• Troubleshoot customer issues and provide solutions