Service Desk Supervisor Jobs
By Sparksoft Corporation At , Remote
3 plus years of experience supporting a service desk or call center operation in a management role.
Understanding and experience with service desk/call center workforce management tools.
Experience with Jira/Confluence and password management tools
Experience with case management workflows using Pega or other CRM/Workflow systems.
2 plus years of experience in the health industry/health insurance domain is preferred but not required.
Experience with CMS Marketplace eligibility and appeal processing
Service Supervisor Jobs
By Quarterra Group At , Fremont, 94538, Ca $35 an hour
Minimum of 6 years of experience in property management maintenance or equivalent experience.
Collaborate with the Community Manager in hiring, interviewing, training, and completing performance reviews.
Assist Community Manager in developing the budget for regular repair and maintenance and capital expenses.
At least 2 years of Maintenance Supervisor or equivalent experience is strongly preferred.
Must have EPA certifications Type I and II or Universal for refrigerant recycling (Applies to Certified Service Technicians).
Must have all certifications as required by State and Local jurisdictions (Applies to both Certified and Non-Certified Service Technicians).
Service Delivery Supervisor Jobs
By OneSource Virtual At , Remote
Must have ability to manage to contact center Service Level Agreements and display mastery of contact center management tools
Manage performance reviews and time off for direct reports
Effective communication skills via telephone, email and in-person
Form strong partnerships with Team Manager, Team Account Manager, and Team Specialists, and organizations supporting service delivery (IT, Payroll, AMS, etc.)
Assumes other duties as assigned by Manager
Analytical skills; strong research and follow up skills
Customer Service Supervisor Jobs
By ROAD iD At Cincinnati Metropolitan Area, United States
Ability to implement positive outcomes through effective time management.
Create and manage sustainable relationships and trust with customers through interactive communication outlets such as email, phone, chat and social media.
A passion for delivering remarkable customer experiences.
Excellent written and verbal communication skills, with friendly and professional phone etiquette and strong interpersonal skills.
Creative problem-solving skills, with a proven ability to think strategically while leading a team to success.
Experience with Gorgias Customer Service software helpful.

Are you looking for a challenging and rewarding role as a Service Supervisor? We are looking for an experienced and motivated individual to join our team and help us provide exceptional customer service. You will be responsible for overseeing the daily operations of our service department, ensuring customer satisfaction and maintaining a safe and efficient work environment. If you are looking for an opportunity to grow and develop your career, this is the perfect job for you!

Service Supervisor Job Description

Job Summary:

The Service Supervisor is responsible for overseeing the day-to-day operations of a service team. This includes providing direction, guidance, and support to the team, as well as ensuring that all service tasks are completed in a timely and efficient manner.

What is Service Supervisor Skills Required?

• Excellent customer service skills
• Ability to lead and motivate a team
• Excellent organizational and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of service industry standards and regulations
• Ability to handle multiple tasks simultaneously
• Excellent communication and interpersonal skills

What is Service Supervisor Qualifications?

• High school diploma or equivalent
• Previous experience in a supervisory role
• Knowledge of service industry standards and regulations
• Ability to work independently and as part of a team
• Excellent customer service skills

What is Service Supervisor Knowledge?

• Knowledge of service industry standards and regulations
• Knowledge of customer service principles and practices
• Knowledge of safety regulations and procedures
• Knowledge of service equipment and tools

What is Service Supervisor Experience?

• Previous experience in a supervisory role
• Previous experience in a service-related field
• Previous experience in customer service

What is Service Supervisor Responsibilities?

• Oversee the