Planning Specialist Jobs
By The Walt Disney Company At New York, NY, United States
Experience with training & education preferred
Experience working within a national sales organization
Experience working with Operative.One, Salesforce, and ad servers preferred
Outstanding Excel & PowerPoint skills
Excellent verbal and written communication skills
Set up training schedules, user accounts, systems access, etc.

Are you looking for an exciting opportunity to use your planning and organizational skills to make a difference? We are looking for a Service Planning Specialist to join our team and help us provide exceptional customer service. You will be responsible for developing and implementing service plans that meet customer needs and exceed expectations. If you are passionate about customer service and have a knack for planning and organization, this could be the perfect job for you!

A Service Planning Specialist is responsible for developing and implementing service plans for customers. They are responsible for ensuring that customers receive the highest quality of service and that their needs are met.

What is Service Planning Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of customer service principles and practices
• Knowledge of relevant software applications

What is Service Planning Specialist Qualifications?

• Bachelor’s degree in business, management, or related field
• Relevant experience in customer service or service planning
• Certification in customer service or service planning is a plus

What is Service Planning Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software applications
• Knowledge of service planning principles and practices

What is Service Planning Specialist Experience?

• Previous experience in customer service or service planning
• Experience in developing and implementing service plans

What is Service Planning Specialist Responsibilities?

• Develop and implement service plans for customers
• Monitor customer service levels and ensure customer satisfaction
• Analyze customer feedback and develop strategies to improve service
• Monitor customer service trends and identify areas for improvement
• Develop and maintain relationships with customers
• Ensure compliance with service standards