Service Manger Jobs

Fostering and activating advocacy – when a customer is achieving success, proactively identify and directly manage our requests for advocacy.

Have hands-on experience in executing customer success motions at other enterprise SaaS platforms.

Have excellent communications skills (verbal and written) and professional gravitas

Have experience creating and delivering presentations to customers

Have experience analyzing data, doing value analysis, forming and delivering recommendations

Managing customer onboarding – Own the customer onboarding phase. Guide customer expectations and train them about our product, people and processes.