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Service Host Call Center Rep Jobs in Kentucky

Call Center Rep Jobs
By zTrip At Louisville, KY, United States
Review pending orders and specific customers' requests to ensure excellent customer service and customer experience.
Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
Dispatch Trips to fleet of drivers
Hard worker, reliable, easily adaptable
We do run a background check and drug screening.

Are you looking for a job that will let you use your customer service skills to make a difference? Become a Service Host Call Center Rep and help customers find solutions to their problems! Enjoy a fast-paced work environment and the satisfaction of knowing you're making a difference.

Overview A Service Host Call Center Rep is responsible for providing customer service and support to customers over the phone. They are responsible for answering customer inquiries, resolving customer issues, and providing general customer service. Detailed Job Description The Service Host Call Center Rep is responsible for providing customer service and support to customers over the phone. They must be able to answer customer inquiries, resolve customer issues, and provide general customer service. They must be able to handle customer complaints in a professional and courteous manner. They must be able to provide accurate and timely information to customers. They must be able to work in a fast-paced environment and handle multiple tasks at once. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to remain calm under pressure
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or call center
• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of call center operations
• Knowledge of computer systems and software
Job Experience
• Previous experience in customer service or call center
Job Responsibilities
• Answer customer inquiries
• Resolve customer issues
• Provide general customer service
• Handle customer complaints in a professional and courteous manner
• Provide accurate and timely information to customers
• Work in a fast-paced environment and handle multiple tasks at once