Senior Service Engineer Jobs
By Microsoft At , Redmond, 98052, Wa $112,000 - $218,400 a year
Apply and manage security controls on systems per requirements and government mandated regulations
Communicate progress/status reports to senior management.
Work with customers to understand operations requirements and drive solutions to their critical work items.
Promote the use of central core services and facilitate partner owned systems transition to the core services offerings.
4+ years hands-on experience with Azure or AWS
3+ years networking experience (VPN, Wi-Fi, 802.1x, IPv4, IPSec, VLans)

Are you looking for a job that combines technical expertise with customer service? We are looking for a Service Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a desire to help others, this is the perfect job for you!

A Service Engineer is responsible for providing technical support and maintenance services for customers. They are responsible for troubleshooting, diagnosing, and resolving technical issues related to the customer's product or service.

What is Service Engineer Skills Required?

• Technical knowledge and experience in the relevant field
• Excellent problem-solving and troubleshooting skills
• Ability to communicate effectively with customers
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Knowledge of customer service principles and practices

What is Service Engineer Qualifications?

• Bachelor’s degree in engineering, computer science, or related field
• Relevant certifications and/or experience in the field
• Knowledge of relevant software and hardware

What is Service Engineer Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and hardware
• Knowledge of troubleshooting and problem-solving techniques

What is Service Engineer Experience?

• Previous experience in a customer service or technical support role
• Previous experience in a related field such as engineering or computer science

What is Service Engineer Responsibilities?

• Provide technical support and maintenance services to customers
• Troubleshoot, diagnose, and resolve technical issues
• Respond to customer inquiries in a timely and professional manner
• Document