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Service Desk Tier 1 Support Specialist Jobs

Service Desk Support–Level 1-2
By InnovaCare Health At Orlando, FL, United States
Strong interpersonal and problem-solving skills; knowledge of Windows operating systems, word processing software, computer hardware, and networking helpful.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Provide remote and onsite technical support, which includes desktop(s), laptop(s), printer(s), firewall(s), switch(s), access point(s), peripheral(s), and software(s).
Work closely with teammates, managed services provider(s) and vendor(s) as need to resolve problems.
Working knowledge of Microsoft products such as Office 365, SharePoint, One Drive.
Experience with VOIP telephony, Cisco Meraki Firewall, Cisco Switches, Access Point, and Cabling are a big plus.
Tier 1 Payroll Support Specialist
By PrimePay, LLC At , Remote $17 - $25 an hour
Assisting with quarterly and annual reporting requirements
Is a great problem solver and has proven customer service skills
A competitive salary in the $17 - $25/hour range based on experience
Being the primary contact for assigned client payrolls and doing your best to ensure the highest level of client satisfaction
Guaranteeing payrolls are processed timely and accurately
Processing new hires, changes, deductions, etc. for your clients
System Administrator/Windows Tier 1/2 Service Desk
By Leidos At , Bethesda, 20889 $66,300 - $137,700 a year
Effective time management skills and ability to work independently and prioritize work efforts based on customer and mission impact.
Experience with operating system/application patch management methodologies
Document and track customer requests and incident in the customer’s approved IT Service Management (ITSM) solution.
Actively participate in Continual Service Improvement Activities to share their experience and knowledge and support service enhancement.
Experience troubleshooting operating system, application, and patch deployment issues at the workstation to restore communication to centralized SCCM/MECM/WSUS capabilities
Ability to utilize an IT Service Management (ITSM) tool to properly document, track, and resolve customer incidents and requests.
Service Desk 1 (Sd1) Jobs
By Veridian Tech Solutions, Inc. At United States

ID-717782 Title-Service Desk 1 Location-Remote work Duration-10 Months contract+ Pay Rate-$21/hr on W-2 Years of Relevant Experience Minimum 1 year of experience required in help desk or ...

Service Desk Tier 1 Support Specialist
By Insight Global At United States
1-2 Years of IT Call Center, Service Desk, OR help desk
Provide support within applications and infrastructure by troubleshooting, researching, and resolving business issues
Grab tickets through Service Now
Password Resets for internal team members
Basic troubleshooting for Teams, Microsoft Apps, Computers, Wi-Fi, phones, etc.