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Service Desk Support Staff Jobs

Service Desk Support Technician
By Yoh, A Day & Zimmermann Company At Malvern, PA, United States
Minimum of 3-5 years of IT experience and/or equivalent education (Bachelor’s degree, and/or IT certifications)
Application management with software as a service
Manage internal Service Desk documentation, outlining steps and solutions used to troubleshoot common problems.
Be able to support multiple business locations, either remotely or in person as needed.
Good oral and written communication skills
Intermediate knowledge of O365, Windows 10, Active Directory, Exchange
Service Desk Support-$27/Hr
By Trilyon, Inc. At San Francisco, CA, United States
Minimum 3 years of Service Desk experience in a regional role that includes ticket queue management and laptop provisioning.
Must have impeccable customer service skills, with a smile, especially supporting remote users over chat, ticketing, video, or screen-sharing solutions.
Must have fluency of communication skills in English.
Basic knowledge of audio/video troubleshooting and support.
Excellent written and verbal communication skills.
Experience with Okta, Duo or other MFA solutions, Jira, Confluence, Slack, Google Apps, MS Office for Mac and PCs, or Zendesk.
Customer Service Support Staff - St Paul Location
By Pizza Luce At St Paul, MN, United States
Work collaboratively with servers, bartenders, hosts, bussers, and others to deliver an excellent customer service experience.
Ensures every guest has the complete Pizza Lucé experience.
Previous customer service and restaurant experience is a plus.
Knowledge of basic restaurant hospitality and a fully engaged, service-minded attitude.
Opportunity to participate in company referral program, earn up to $200 per referral
Employee discount at your main store
Service Desk Support Staff
By The MITRE Corporation At , Mclean, Va
Follow defined Standard Operating Procedures (SOPs) for Incident management, ticket documentation, escalation, notification, and resolution.
Bring technical expertise to bear, sharing technical knowledge and experience in a team setting.
Educate and guide MITRE employees in using MITRE tools, technology, and the information and knowledge infrastructure effectively.
High school diploma or equivalent, plus 1 year of job-relevant work experience
1 year experience working on a technical help desk in a corporate environment.
Proficient at solving problems with Windows 10, Mac OS & OSX, MS Office applications and mobile & remote access services.