Sales Consultant - Infiniti
By Warren Henry Automotive Group At , North Miami, 33181
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Maintain updated on product knowledge to be able to answer customer inquiries.
Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Updates and maintains product knowledge by taking advantage of training whether voluntary or mandatory.
High School Graduate or General Education Degree (GED) required.
No prior automotive experience necessary.

Are you looking for a rewarding career in the automotive industry? Join the team at Plaza Infiniti and become a Service Advisor! As a Service Advisor, you will be the face of the dealership, providing exceptional customer service and helping customers with their automotive needs. You will also be responsible for scheduling service appointments, providing estimates, and ensuring that customers are satisfied with their service experience. If you have a passion for cars and customer service, this is the perfect job for you!

Overview:

Service Advisor Plaza Infiniti is responsible for providing excellent customer service to customers who visit the dealership for service and repair needs. The Service Advisor will be responsible for greeting customers, assessing their needs, and providing them with the best possible service experience. The Service Advisor will also be responsible for scheduling service appointments, ordering parts, and ensuring that all customer needs are met.

Detailed Job Description:

The Service Advisor at Plaza Infiniti is responsible for providing excellent customer service to customers who visit the dealership for service and repair needs. The Service Advisor will greet customers, assess their needs, and provide them with the best possible service experience. The Service Advisor will also be responsible for scheduling service appointments, ordering parts, and ensuring that all customer needs are met. The Service Advisor will also be responsible for keeping accurate records of customer service and repair requests, and for providing customers with updates on the status of their vehicles.

What is Service Advisor Plaza Infiniti Job Skills Required?

• Excellent customer service skills
• Ability to assess customer needs and provide appropriate solutions
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of automotive systems and repair procedures
• Knowledge of automotive parts and accessories
• Knowledge of computer systems and software
• Ability to work independently and as part of a team

What is Service Advisor Plaza Infiniti Job Qualifications?

• High school diploma or equivalent
• Automotive service experience preferred
• ASE certification preferred

What is Service Advisor Plaza Infiniti Job Knowledge?

• Knowledge of automotive systems and repair procedures
• Knowledge of automotive parts and accessories
• Knowledge of computer systems and software

What is Service Advisor Plaza Infiniti Job Experience?

• Automotive service experience preferred

What is Service Advisor Plaza Infiniti Job Responsibilities?

• Greet customers and assess their needs
• Schedule service appointments
• Order parts and accessories
• Keep accurate records of customer service and repair requests
• Provide customers with updates on the status of their vehicles
• Ensure that all customer needs are met