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Senior Voice Engineer Jobs in Ohio

Senior Manager, Voice Of Customer (Remote)
By Abercrombie & Fitch Co. At Columbus, OH, United States
2+ years of previous people management experience (preferred)
2+ years of experience with customer experience management platforms and customer feedback program management
4-year college degree or equivalent experience.
Experience working in a Retail/eCommerce environment is strongly preferred
Working collaboratively with cross-functional analytics and insights teams to bring the holistic customer narrative to life
Providing regular reporting and analysis for leadership and the broader organization, with a focus on identifying opportunities to minimize customer friction
Product Development Voice Engineer
By Granite Telecommunications At , Quincy, 02171, Ma
Serve as subject matter expert on telecommunication system architecture and consult with stakeholders when knowledge is needed.
Analyze solutions to product development challenges based on business requirements.
Collaborate with EPIK R&D to improve automation and user experience.
Analyze requirements to translate into technical solutions.
Apply appropriate skills to analyze, identify, and resolve technical problems.
Knowledge of Real Time Communication Protocols, Technologies (TCP/IP, SIP, RTP, RTCP, TLS, STUN, TURN, WebRTC)
Sr Voice Engineer Jobs
By Acrisure At , Grand Rapids, 49503, Mi
Manage and troubleshoot complex voice network solutions, with a focus on the Cisco Webex Calling platform and Cisco Unified Communication (CUCM)
Provide technical support and guidance to team members and other stakeholders, including training and knowledge sharing
Experience with Nice CXone and Cisco routing and switching is a plus
Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex voice network issues
Strong interpersonal and communication skills, with the ability to communicate technical information to both technical and non-technical stakeholders
Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience

Are you an experienced Senior Voice Engineer looking for an exciting new challenge? We are looking for a motivated individual to join our team and help us build the next generation of voice technology. You will be responsible for designing, developing, and maintaining our voice platform, as well as providing technical support and troubleshooting. If you have a passion for voice technology and are ready to take your career to the next level, this is the job for you!

A Senior Voice Engineer is responsible for designing, implementing, and maintaining voice systems and networks. They must have a strong understanding of voice protocols, VoIP, and PBX systems.

What is Senior Voice Engineer Skills Required?

• Knowledge of voice protocols, VoIP, and PBX systems
• Ability to troubleshoot and diagnose voice system issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Knowledge of network security protocols

What is Senior Voice Engineer Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in voice engineering
• CCNA Voice certification or equivalent
• Experience with Cisco Unified Communications Manager (CUCM)

What is Senior Voice Engineer Knowledge?

• Knowledge of voice protocols, VoIP, and PBX systems
• Understanding of network security protocols
• Knowledge of Cisco Unified Communications Manager (CUCM)
• Understanding of voice system design and implementation

What is Senior Voice Engineer Experience?

• 5+ years of experience in voice engineering
• Experience with voice system design and implementation
• Experience troubleshooting and diagnosing voice system issues

What is Senior Voice Engineer Responsibilities?

• Design, implement, and maintain voice systems and networks
• Troubleshoot