Senior Technical Content Writer Jobs in Iowa

Delivers and manages documentation deliverables using the SharePoint documentation repository, following all document control processes and procedures

Writing skills: Communicates effectively in writing as appropriate for the needs of the audience

Collaborates with other departments to develop content per specifications

Organizes material and completes the documentation quality checklist, following the established guidelines for order, clarity, accuracy, style, and terminology

Adheres to the project schedule specific to each project to design, develop, submit, and track all documentation in a timely manner

Works with the internal project team to respond to customer comments on submitted documentation

Demonstrates ability for creative thinking and project management

Work with subject matter experts, product managers, role advocates, and Trailblazers to outline, write, and produce Trailhead badges

Manage badges throughout the production lifecycle through rounds of edits and revisions with subject matter experts, editors, testers, and stakeholders

Create and build hands-on learning experiences that are engaging to our community

Develop and maintain a general knowledge of the Salesforce platform, including technologies used by Salesforce

Minimum 5 years of experience as a writer

Strong project management skills; able to hit deadlines for multiple projects at a time

Experience working cross-functionally with UX, Product Management, Sales, and Marketing partners

Familiarity with web technologies and web-based content management tools

Manage multiple, competing priorities in a constantly changing environment

Manage cross-functional stakeholder relationships to fully understand processes, draft and review documentation, and approve final copy

5+ years of online editing, content creation, and/or content strategy experience

Proactively project-manage multiple documentation projects/initiatives concurrently to ensure that priorities are addressed appropriately, and that all standard team processes are followed.

Manage document translations to support successful worldwide deployment of products and region-specific information availability.

Experience working with energy technology, automotive technology, or other high-tech products such as batteries, power electronics, charging equipment, solar/PV systems, etc.

Experience creating high-quality content for both internal and external audiences in a fast-paced environment with rapid product iterations and improvements.

Experience working in a structured authoring environment (DITA/XML, HTML, etc.).

Write, edit, validate, and publish comprehensive documents such as work instructions, service manuals, datasheets, etc.