Senior Relationship Manager, Collections Service Delivery
By SoFi At Claymont, DE, United States
Excellent organizational and time management skills
Knowledge of bankruptcy and probate receivables management
Lead/partner with vendors to achieve performance targets, manage overall quality and customer experience, and continuously drive process improvements
Perform all other duties as assigned by management
5+ years’ experience in student loans operations with strong knowledge of collections
5+ years’ experience managing complex vendor relationships

Are you looking for an exciting opportunity to use your experience and expertise to help clients reach their financial goals? We are looking for a Senior Relationship Manager to join our team and provide exceptional service to our clients. You will be responsible for developing and maintaining relationships with clients, providing advice and guidance on financial planning, and helping them achieve their financial objectives. If you are an experienced professional with a passion for helping others, this could be the perfect job for you!

A Senior Relationship Manager is responsible for managing and developing relationships with clients, providing advice and guidance on financial products and services, and ensuring that clients’ needs are met.

What is Senior Relationship Manager Skills Required?

• Excellent communication and interpersonal skills
• Ability to build relationships with clients
• Knowledge of financial products and services
• Analytical and problem-solving skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills

What is Senior Relationship Manager Qualifications?

• Bachelor’s degree in finance, economics, or a related field
• Relevant professional qualifications such as CFA or CFP
• Several years of experience in a similar role

What is Senior Relationship Manager Knowledge?

• Knowledge of financial markets and products
• Understanding of banking regulations and compliance
• Knowledge of financial analysis and risk management

What is Senior Relationship Manager Experience?

• Proven experience in a similar role
• Experience in customer service and relationship management
• Experience in providing financial advice

What is Senior Relationship Manager Responsibilities?

• Developing and maintaining relationships with clients
• Providing advice and guidance on financial products and services
• Analyzing financial data and making recommendations
• Monitoring market trends and developments
• Ensuring compliance with banking regulations and policies
• Preparing financial