Senior Help Desk Manager Jobs in Texas

Knowledge of hospitality, venue management, sports and entertainment, specifically NBA basketball.

Provide accurate reports and metrics to company management.

Active role in the daily management of all service requests.

Familiarity with ITIL and other IT service management frameworks is a plus.

Lead, manage, and hold the service desk team accountable for all daily activities.

Improve the effectiveness of the team members by promoting an environment of knowledge sharing.