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Senior Desktop Support Technician Jobs in Wisconsin

Desktop Support Technician Jobs
By Uline At , Kenosha, 53144
Perform inventory audits and manage equipment check-ins.
2+ years of prior experience supporting PCs and printers preferred.
A+ and / or MCSA Certification preferred.
Knowledgeable in Microsoft Windows and Office, Active Directory and WMS support devices.
Tuition Assistance Program that covers professional continuing education.
Setup and maintain printers, computers, audio / visual and mobile devices.

Are you an experienced Senior Desktop Support Technician looking for a new challenge? We are looking for a motivated and experienced individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring systems, and providing training and support to end users. If you are looking for an exciting opportunity to use your technical skills and experience, then this is the job for you!

A Senior Desktop Support Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, installing and configuring computer systems, and providing training and guidance to users.

What is Senior Desktop Support Technician Job Skills Required?

• Excellent problem-solving and troubleshooting skills
• Knowledge of computer hardware, software, and networking
• Ability to work independently and as part of a team
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment

What is Senior Desktop Support Technician Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in desktop support
• Microsoft Certified Professional (MCP) certification
• CompTIA A+ certification

What is Senior Desktop Support Technician Job Knowledge?

• Knowledge of Windows operating systems, Microsoft Office, and other software applications
• Knowledge of computer hardware, including laptops, desktops, and peripherals
• Knowledge of network protocols and technologies
• Knowledge of Active Directory and Group Policy

What is Senior Desktop Support Technician Job Experience?

• Experience troubleshooting and resolving technical issues
• Experience installing, configuring, and maintaining computer systems
• Experience providing technical support to end users
• Experience with remote desktop support

What is Senior Desktop Support Technician Job Responsibilities?

• Diagnose and resolve technical issues related to computer systems, hardware, or software
• Install and configure computer systems, including laptops, desktops, and peripherals
• Provide technical support and guidance to users
• Monitor and maintain computer systems and networks
• Troubleshoot network and system issues
• Maintain inventory of hardware and software
• Perform system backups and data recovery operations