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Senior Customer Service and Insurance Specialist Jobs

Group Insurance Service Specialist
By Mutual of Omaha At , Remote $18.75 - $27.30 an hour
Knowledge of group insurance products
Ability to multitask effectively, work under pressure, meet deadline requirements and be flexible to meet changing customer needs.
Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
WHAT WE CAN OFFER YOU:
Estimated Hourly Wage: $18.75-$27.30, plus annual bonus opportunity
Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
Customer Service Specialist - Senior Level
By Saint Paul College-A Community and Technical College At St Paul, MN, United States
Knowledge of State of Minnesota and Minnesota State system policies and procedures includingability to maintain confidentiality of private information;
Highly proficient in RST and EMS. Knowledge of ISRS and other MnSCU specific systems;
Previous experience in professional development or personal enrichment training.
Registration of students, scheduling classrooms, entering data and troubleshooting in rSchool Today (rST).
Answer questions and/or refer individuals to appropriate staff members, college departments and/or other agencies.
Assist students with registering, transferring, and withdrawing from department courses.

Are you an experienced customer service professional looking for a new challenge? We are looking for an enthusiastic Senior Customer Service and Insurance Specialist to join our team. You will be responsible for providing excellent customer service, managing insurance policies, and resolving customer inquiries. If you have a passion for helping others and a commitment to providing outstanding customer service, this could be the perfect job for you!

Overview:

The Senior Customer Service and Insurance Specialist is responsible for providing customer service and insurance support to customers. This position requires a high level of customer service, knowledge of insurance products and services, and the ability to effectively communicate with customers.

Detailed Job Description:

The Senior Customer Service and Insurance Specialist is responsible for providing customer service and insurance support to customers. This includes answering customer inquiries, providing information about insurance products and services, and resolving customer complaints. The Senior Customer Service and Insurance Specialist is also responsible for processing customer applications, verifying customer information, and ensuring customer satisfaction.

What is Senior Customer Service and Insurance Specialist Job Skills Required?

• Excellent customer service skills
• Knowledge of insurance products and services
• Ability to effectively communicate with customers
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software
• Ability to work independently and as part of a team

What is Senior Customer Service and Insurance Specialist Job Qualifications?

• Bachelor’s degree in Business Administration, Insurance, or related field
• 5+ years of customer service experience
• 5+ years of insurance experience
• Knowledge of insurance regulations
• Ability to work in a fast-paced environment

What is Senior Customer Service and Insurance Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of insurance products and services
• Knowledge of insurance regulations
• Knowledge of customer service software

What is Senior Customer Service and Insurance Specialist Job Experience?

• 5+ years of customer service experience
• 5+ years of insurance experience
• Experience in a customer service role
• Experience in an insurance role

What is Senior Customer Service and Insurance Specialist Job Responsibilities?

• Answer customer inquiries and provide information about insurance products and services
• Process customer applications and verify customer information
• Resolve customer complaints in a timely and professional manner
• Ensure customer satisfaction by providing excellent customer service
• Maintain customer records and update customer information
• Monitor customer accounts and ensure accuracy of information
• Follow up with customers to ensure satisfaction with services provided