Senior Associate End User Technology Engineer Jobs in United States , Employment

By Equinix At , Tampa, 33602

Build and maintain IT knowledge base by creating knowledge management articles

Support knowledge and experience with hardware from Dell, Microsoft, and Apple

Extensive knowledge of Windows 10, macOS, and Microsoft 365

Administration experience with Zoom Admin portal

Host and moderator experience with Zoom virtual meeting

4 - 6 years’ experience working in a fast-paced and dynamic but VERY customer-focused IT Helpdesk environment

By Marriott International, Inc At , Bethesda, Md $81,525 - $158,430 a year

Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification

Implements and promotes standard configuration and change management, processes and practices.

Provides input to support desk change management efforts as it relates to support and training of new system.

Follows the defined project management standards and processes.

4+ years’ experience designing and developing solutions for MacOS and Windows.

4+ years’ experience designing and developing solutions for desktop hardware.

By State Street Global Advisors At Stamford, CT, United States

Understanding of Incident Management principles with the ability to apply them in a consistent and effective manner.

Partner with leaders in Corporate IT to implement future technology strategy to improve employee experience.

Desired experience with ITIL and Process Improvement methodologies and end user support best practices.

Experience working with global project teams.

Minimum 2 to 7 years’ experience leading and delivering multiple projects on time and on budget.

Knowledge of Service Delivery Support specific to service desk and end user support.

By Best Buy At Richfield, MN, United States

3 or more years of IT systems managements and administration experience in an enterprise environment

Perform complex incident, problem and change management activities. Provide guidance in best practices and simplification of the environment

3 or more years of experience supporting collaboration tools and other technology services with demonstrated progression of responsibilities

Bachelor's degree in IT, Computer Science, Engineering or related fields OR equivalent experience

3 or more years of Microsoft Office 365 operational support responsibilities including SharePoint, Teams, Viva suite and Office suite

2 or more years of experience deploying new technologies in an enterprise environment

By Equinix At , Frisco, 75034, Tx