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SECOND SHIFT Customer Service Representative Jobs in Arkansas

Remote Customer Service Associate - Second Shift ($18.00 / Hour)
By Talentify.io At United States
Gain knowledge of employer systems and processes
Excellent computer skills, including proficiency in Microsoft Office
Strong communication skills (verbal and written)
Competitive pay of $18.00 per hour
Potential for long-term career growth and advancement within the department
Provide excellent customer service to consumers and customers
Remote Second Shift Call Center Representative - $16.00 - $17.00 An Hour!
By VRI At United States
Excellent oral and written communication skills
Successfully complete new hire training and pass all required compliance testing.
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.

Are you looking for a customer service job that offers flexible hours and a great work-life balance? We are looking for a motivated and reliable SECOND SHIFT Customer Service Representative to join our team! You will be responsible for providing excellent customer service, answering customer inquiries, and resolving customer issues. If you are looking for an opportunity to work in a fast-paced environment and make a difference, this is the job for you!

Overview:

A Second Shift Customer Service Representative is responsible for providing customer service and support to customers during the second shift. They must be able to handle customer inquiries, complaints, and requests in a professional and timely manner. They must also be able to provide accurate and up-to-date information about products and services.

Detailed Job Description:

The Second Shift Customer Service Representative is responsible for providing customer service and support to customers during the second shift. This includes answering customer inquiries, resolving customer complaints, and providing accurate and up-to-date information about products and services. The Second Shift Customer Service Representative must be able to handle customer inquiries in a professional and timely manner. They must also be able to provide accurate and up-to-date information about products and services.

What is SECOND SHIFT Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to work independently
• Ability to work with minimal supervision
• Ability to work with a team
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software

What is SECOND SHIFT Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to type at least 40 words per minute
• Ability to work a flexible schedule
• Ability to work in a fast-paced environment
• Ability to work independently
• Ability to work with minimal supervision
• Ability to work with a team

What is SECOND SHIFT Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is SECOND SHIFT Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a call center environment

What is SECOND SHIFT Customer Service Representative Job Responsibilities?

• Answer customer inquiries in a professional and timely manner
• Resolve customer complaints and requests
• Provide accurate and up-to-date information about products and services
• Follow up with customers to ensure satisfaction
• Maintain customer records
• Monitor customer service metrics
• Follow customer service policies and procedures