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Sales CSR Jobs in Missouri

Csr Jobs
By ASK Consulting At California, United States
Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems.
Track and document all inquiries using the applicable systems.
Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.
Complete associated tasks according to the established guidelines.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.

Are you looking for a job that offers a great customer service experience? Look no further! We are looking for a Sales Customer Service Representative to join our team and provide exceptional service to our customers. If you have a passion for helping people and a knack for problem-solving, this is the job for you!

A Sales CSR job is a customer service role that involves providing customer service and sales support to customers. The skills required for this job include excellent communication and interpersonal skills, problem-solving skills, and the ability to work in a fast-paced environment. Qualifications for this job typically include a high school diploma or equivalent, and experience in customer service or sales. Knowledge of customer service principles and practices, sales techniques, and product knowledge is also important. Experience in a customer service or sales role is preferred. The responsibilities of a Sales CSR include providing customer service and sales support, responding to customer inquiries, resolving customer issues, and processing orders. They may also be responsible for upselling products and services, and providing product information to customers.