Call Center Sales Supervisor
By USA Vein Clinics, Vascular, Fibroid and Oncology Centers At Northbrook, IL, United States
Solid Knowledgeable of telephone call center systems
Solid multi-tasking, prioritization and organizational skills
Exceptional written and verbal communications skills
2+ Years supervisory or lead experience (to include direct coaching and counseling)
Demonstrated experience handling escalated callers, service issue, and employee conflicts
Coaches' employees to reached desired sales goals and targets, while navigating through pivots, objections and rebuttals

Are you looking for an exciting opportunity to work in a fast-paced, customer-focused environment? We are looking for a Sales Call Center Representative to join our team and provide exceptional customer service to our clients. If you have excellent communication skills and a passion for sales, this could be the perfect job for you!

Overview A Sales Call Center Representative is responsible for providing customer service and sales support to customers over the phone. They are responsible for handling customer inquiries, providing product information, and helping customers make purchases. Detailed Job Description Sales Call Center Representatives are responsible for providing customer service and sales support to customers over the phone. They must be able to answer customer inquiries, provide product information, and help customers make purchases. They must be able to handle customer complaints and provide solutions to customer issues. They must also be able to upsell products and services to customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Knowledge of sales techniques
• Knowledge of customer service principles
• Knowledge of product information
• Knowledge of computer systems
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous sales experience
• Ability to type at least 25 words per minute
• Ability to work in a team environment
Job Knowledge
• Knowledge of customer service principles
• Knowledge of sales techniques
• Knowledge of product information
• Knowledge of computer systems
Job Experience
• Previous customer service experience
• Previous sales experience
Job Responsibilities
• Answer customer inquiries
• Provide product information
• Help customers make purchases
• Handle customer complaints
• Provide solutions to customer issues
• Upsell products and services to customers