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Rooms Operations Supervisor Jobs

Rooms Operations Manager Jobs
By Marriott International, Inc At , Bellevue, 98004, Wa $29.33 - $36.06 an hour
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Assists in ensuring that the team has the capabilities to meet expectations.
Ensures all team members meet or exceed all hospitality requirements.
Managing and Monitoring Activities that Affect the Guest Experience
Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.
Rooms Operations Manager - A1
By Marriott International, Inc At , Los Angeles, 90015, Ca $89,678 - $158,430 a year
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Verifies that the team has the capabilities to meet expectations.
Verifies that all team members meet or exceed all hospitality requirements.
Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
Managing and Monitoring Activities that Affect the Guest Experience
Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Are you looking for an exciting opportunity to lead a team of professionals in the hospitality industry? We are looking for an experienced Rooms Operations Supervisor to join our team and help us provide exceptional service to our guests. You will be responsible for managing the daily operations of the hotel's guest rooms, ensuring that all guests receive the highest quality of service. If you have a passion for hospitality and are looking for a rewarding career, this could be the perfect job for you!

Overview A Rooms Operations Supervisor is responsible for overseeing the day-to-day operations of a hotel's guest rooms. This includes ensuring that the rooms are clean and well-maintained, that guests are satisfied with their stay, and that the hotel's policies and procedures are followed. The Rooms Operations Supervisor is also responsible for managing staff, training new employees, and resolving any customer complaints. Detailed Job Description The Rooms Operations Supervisor is responsible for overseeing the day-to-day operations of a hotel's guest rooms. This includes ensuring that the rooms are clean and well-maintained, that guests are satisfied with their stay, and that the hotel's policies and procedures are followed. The Rooms Operations Supervisor is also responsible for managing staff, training new employees, and resolving any customer complaints. The Rooms Operations Supervisor will also be responsible for ensuring that the hotel's standards of cleanliness and safety are met, and that the hotel is in compliance with all applicable laws and regulations. Job Skills Required
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of hotel operations and procedures
• Knowledge of safety and sanitation regulations
• Ability to multitask and prioritize tasks
• Ability to work under pressure and handle difficult situations
• Ability to train and motivate staff
• Proficiency in computer applications
Job Qualifications
• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Certification in hospitality management or related field is preferred
Job Knowledge
• Knowledge of hotel operations and procedures
• Knowledge of safety and sanitation regulations
• Knowledge of customer service principles and practices
• Knowledge of hotel booking systems
Job Experience
• Previous experience in a hotel or hospitality setting
• Previous experience in a supervisory role
Job Responsibilities
• Oversee the day-to-day operations of the hotel's guest rooms
• Ensure that the rooms are clean and well-maintained
• Ensure that guests are satisfied with their stay
• Manage staff and train new employees
• Resolve customer complaints
• Ensure that the hotel's standards of cleanliness and safety are met
• Ensure that the hotel is in compliance with all applicable laws and regulations