Rooms Manager Jobs in Ohio

Attend, participate in and occasionally lead required meetings or training events and perform other tasks as requested by management.

Demonstrate strong work ethic and proven leadership skills with the ability to make decisions to best serve our guest and employees

Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

Have access to a robust benefit plan

Rooms Division Manager In Training (MIT)

Rooms Division Manager in Training

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

Assists in ensuring that the team has the capabilities to meet expectations.

Ensures all team members meet or exceed all hospitality requirements.

Managing and Monitoring Activities that Affect the Guest Experience

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

Refined verbal and written communication skills

Minimum of one year previous rooms supervisory experience preferred

A true desire to satisfy the needs of others in a fast paced environment

Ability to work a flexible schedule, including weekends and holidays

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity